cneal's reviews

The customer service at this store was awful. They did NOT seem to understand the questions asked of them.

The quality of the suits was good, which was why we went with them. Everything came in on time and in the right sizes, which is really all that matters.

Good selection, CRAPPY customer service.

EZ Limo Service is a very good company. The driver we had that day was right on schedule with everything, which was nice. He did end up charging us extra that day, but when I contacted Mark, he cleared everything up immediately and was sure to ask how everything was on the day of the wedding. I felt he was very concerned with how our experience was. I highly recommend this limousine service! Mark was great to work with.

Mary Jean was a very knowledgeable wedding officiant. She's done weddings for years now and it shows. She helped us personalize and create our wedding ceremony and she was very organized. She answered emails almost immediately and was in touch with us constantly.

The actual ceremony was wonderful because of her demeanor. She has a very calm and soothing voice which is pleasant to listen to :) Also, she helped us with the marriage license process immensely.

Advanced Party Rentals is a pretty decent company. I really liked their customer service, which is important to me. When you speak with them on the phone they're very knowledgeable and easy to work with.

The only problem we had with them is that they were WAY late picking up our chairs, and almost cost us extra on our ceremony site. BE CAREFUL OF THAT! Our friend that was handling that for us had to call them for 45 minutes before they actually showed up.

We found Ken through a friend of ours that had used him at their wedding years ago. I liked her pictures and she said he did a great job, so we hired him.

He's really done an outstanding job. Because we had a friend that used him, he threw in an engagement setting for us at no additional cost, which is nice.

Our wedding was only 2 weeks ago and he's already called to let me know that the pictures are ready!

He does do a lot of "posing" pictures but if you are specific and tell him what you like he'll do whatever you want. He's definitely a people-pleaser and takes great photographs.

Cheesecake Factory ended up being a great location for our reception. We had kind of a crisis and lost our initial choice for the reception, so we booked Cheesecake Factory as a back-up plan. But it worked out to be GREAT.

Jackie and Teryl are who we were in contact with the entire time and they are both really, really sweet and intelligent. They were very businesslike and organized and made me feel like they were really going to "take care of us" on our wedding day.

The reception went off extremely smoothly with no major problems.

The only thing I would point out to anyone considering Cheesecake Factory is that their drinks are EXTREMELY expensive. You aren't allowed to bring in your own booze and they don't have any alcohol packages, so you are basically paying PER DRINK. This got even worse when we woke up the next day and realized that the waiters were clearing drinks from tables that were only half-full! Every time someone got up to dance, someone would come by and take their drink. The waitstaff probably doubled our bar bill by doing that.

Overall everything was fabulous and our guests loved the venue. If you're thinking about doing your party here, just mention the whole clearing the tables thing to Jackie or Teryl and I"m sure they'll take care of it.

Great bakery. Not only was the cake DELICIOUS but they offer a free cake tasting and when you taste, you get HUGE pieces. YUM! :)

I called to change something small on my cake about two weeks before the wedding, and someone I spoke to seemed very confused which made me very nervous. However, the next day someone else called to confirm that everything was correct and she was very courteous and kind. All else with the cake was wonderful!! I strongly recommend this bakery!

Founders Park in Rancho Palos Verdes was a GORGEOUS backdrop for our wedding ceremony. Absolutely perfect!

However, we are having some issues getting our security deposit back from them. We used one of their recommended wedding coordinators to help us prepare for the ceremony. The day of the ceremony she showed us the golf course locker rooms as a good place for us to hide out for the ceremony. Apparently, guests of Founders Park are not allowed to use these locker rooms. Because of this, the General Manager is trying to keep our $500 deposit. I'd be careful of working with Trump Events. They tried to take all of our money for something they claim we did wrong although we were given no notification prior to the event of their rules.

Sounds Like Fun provided a great service. My fiance and I weren't even sure we wanted a dj until very late in the game. Luckily, they were still available. Allen called me right away and was very helpful and professional. He got us in contact with our dj, Dean, whom was equally professional.
Dean was fantastic with our crowd. He seemed to really do a great job of reading the crowd and playing what we would want to hear. He was a great MC (who doesn't love an accent?) and had a great sense of humor. Everyone at my wedding told me how great they thought the DJ was!

Bridal Elegance has a nice selection, and the people that work there are very good at giving you your space while trying on dresses, which is what initially attracted me to their shop. HOWEVER, the positives stop there.

Let me just say that I am so lucky that I bought my wedding dress off the rack, since it fit me so perfectly. Had I had to rely on the owner (Stacey) to get my wedding dress to me on time, I probably would've had a heart attack.

We ordered 3 Badgley Mischka bridesmaids dresses from Bridal Elegance in February. Around May, my bridesmaids that lived out of state began wondering where their dresses were. I began calling Stacey to check in. Her initial response was "they'll be here within a month". I thought this was a long time to wait, but I didn't worry. So, in June, I called Stacey again. She then told me "They will be here the week of July 3". Now my wedding was in the beginning of August, and I was beginning to worry a little. BUT, since Stacey said they'd be in, I trusted her. I called the week of July 3. Stacey says "They'll be in next week." So, the next week I called Stacey AGAIN and she said "They've shipped. They're on their way!"

They weren't. Stacey is a liar and an AWFUL business woman. (If you ever go in their store, you'll see what I mean. They are completely scattered with paperwork strewn everywhere). I fainlly took it upon myself to call badgley mischka myself and the saleswoman said that they had NOT shipped, that they were in the warehouse WAITING to be shipped. This isn't Stacey's fault, but instead of being honest, she lied about it over and over again.

Finally, when I was about to ask for the refund, Stacey produced a tracking number. The worst part about this is that NOT ONCE did Stacey take any responsibility (she kept blaming badgley mischka) or apologize....NOT ONCE!

As for the alterations there, BEWARE. Stacey has this woman, Petra who does alterations. She seemed fine, but then she overcharged me accidently by $100 because she couldn't read her own writing. I wouldn't have noticed if I hadn't looked very carefully at it. THEN, I asked my straps to be crossed in the back and she sewed them down un-crossed. Not a huge deal, but when you're paying that much money, you want what you ask for. AGAIN, no one apologized.

If you want a lot more hassle and stress added to your wedding planning go to Bridal Elegance. BUT, if you'd like a hassle-free process, you need to go somewhere else.