Athena is professional and will respond to your needs. She did a good job for my wedding. However, beware that she will book too many weddings on a day. I recommend that if she says that she has another wedding on your day, go with another vendor because her tardiness will stress you out. Also, she is not flexible with the amount of people who needs their hair done. I originally had 5 people who needed hair and make-up done, but one of them couldn't make it on the wedding day and Athena ended up charging me anyway for that fifth person even though the service that was not performed...