OK...let me be clear by sayign that the low star rating is for the service, not the product. But I am honestly SHOCKED to hear people complimenting Kariba, at least from a personal standpoint. Yes, the flowers were pretty, but I honestly have no idea how someone so offputting could work in the professional services sector. He was neither friendly nor accommodating, and never once went out of his way to answer important questions. He simply did he job - put together pretty flowers for a very special day. Luckily our guests only saw the fruits of his labor and not the attitude that came along with it.