Campbell, CA 95008
I went to Trudy's because it was the only store that carried the Henry Roth gown i wanted (and eventually purchased).
Lauren-Beth was my consultant and was very helpful and super nice.
I went on a weekday to avoid the annoying brigade that some brides bring - as in one time i was in there another time and one bride-to-be had 7 people with her - s-e-v-e-n!! There should be rules about that shit!
Anyway, back to my experience at Trudy's - Lauren Beth was super helpful and left me alone to soak in the image of me in the dress... That's the true test of great customer service - there is a time to be chatty and be "around" but there is also the time when you should leave your client alone so she can think and envision her own wedding as she's staring at herself in the mirror with "her" dress on. Lauren BEth understood this, and after 10 minutes or so, popped in to see if I had made a decision.
Overall, Trudy's is a great shop - it carries literally hundreds upon hundreds of dresses - for each price point and style. There is also a wide variety of veils to choose from and try on when you're trying on dresses.
This has been said before, but I hate the crowds at Trudy's. I wish they'd limit the amount of people one bride can bring in - it's so annoying having random strangers gawk at you while you're looking at yourself in the mirror trying to "have a moment".
My BMs bought their Jim Hjelm dresses from Trudy's next door. Heather was the consultant and was helpful
Another great incentive at Trudy's is because I purchased my gown ther, my BMs were given a discount on their dresses. I'm not sure if they still do this, but at the time, it was a great deal!
I decided to give Trudy's 3 stars b/c:
+huge selection of dresses
+huge selection of shoes and accessories
+carries many bridesmaid designers/manufacturers
-large crowds; there should be a rule about one person bringing in 7 people at a time!!
-most veils and accessories seem extremely overpriced
-other than Lauren Beth, most of the consultants are rude or seem too busy to even OFFER to help