I had a bridesmaid dress altered by Ruth. The fitting was 30 minutes from start to finish and she was very accommodating with my schedule. I picked the dress up about 2 1/2 weeks after I had dropped it off, which worked within my time frame. She pressed the dress and put it in a travel bag for me. The dress fit me very well; it was strapless, and during the wedding and reception I never felt uncomfortable in it. The other bridesmaids had their dresses altered by someone else and had to pin the sides several times during the wedding day because their alterations were not done very well. I was a little shocked by the price, but I have never had any other dresses altered in the Chicago area, so I do not have anyone to compare Ruth's pricing to. [Price included fitting, dress shortened, bustle put in, sides taken in, stitch in bust area, cups put in, pressed, travel bag. I think that is everything!] I feel confident in recommending Ruth to anyone who wants to make sure their dress is altered properly and done well!