Ann Taylor carries some beautiful dresses, but their customer service is TERRIBLE. They do not realize how difficult it is to coordinate the purchase of multiple dresses for a wedding. They are not helpful about anything. They only make a certain number of dresses and that is it. They will not go through extra effort to find you a dress in another size that may have just sold out. If you have flower girls in your wedding and you want to have a matching sash, they do not sell sashes separately from dresses. Even worse, they don't even provide you with a fabric swatch. I had to take one of the dresses with me everywhere I went since they wouldn't provide me with a swatch of the fabric. I decided to go with Ann Taylor because I fell in love with the dresses. I would have used J-crew or somewhere else if they had what I needed. J-crew is completely different - they will go to great lengths to find you what you need and provide you with swatches.