Katrina was a dream to work with!! Always available and has amazing communication skills. Not only is she great to work with, she did exactly what I wanted and how I wanted it! The invites came out BEAUTIFUL!!!!!!!!! I also had Katrina hand address each envelope and though this put me over my budget, it was TOTALLY WORTH IT!!! Our guests are going to love these invites and they are so personable and fabulous!!!! Katrina exceeded my expectations times 100!!! five stars!!!!! THANK YOU THANK YOU THANK YOU!!!!

My only regret was not having her do all of our invites and save the dates etc! I will be back for more!

Jessica has been amazing to work with! She created our boarding pass invites for our Destination wedding and was amazing! Everything I asked she did with no problems and in a timely manner! We have received so many compliments on our invites. They were shipped and arrived within 4 days!!!! We are also working with her now on some items for our wedding! And I look forward to it. Thank you sooo much!!!!

Aimeee is amazing at everything she does! She is quick to communicate and respond to emails. I may have drove her a little nuts but it was totally worth it. I started off with monograms from aimee and they were ALL amazing! I ended up choosing two! I also ordered save the dates from her, address labels, envelope seals, and our almost married reception invites from her. She is great at custom work. Does everything in a timly manner and really cares about me as a person and as a bride! Great job and THANK YOU!!!!!!!!!!!!

DO NOT Purchase anything from HeatherCollins85 on etsy. Also known as GroffsGraphics. This is my way of leaving her the negative feedback she deserves.
I am truly disappointed at her lack of customer service and care.

Here is the story:
Back in JULY I ordered gorgeous “will you be my bridesmaid?”, “maid of honor” and “flower girl” cards. We spoke through email a lot and I went through the entire personalization process etc. Finally she gets everything correct and the way I would like it in september and she says I will be in touch when they ship. I didnt contact her bc I didnt want to bother her.

Last week (October-almost 3.5 months later) rolls around and she emails me asking,”if I liked the cards.” I respond, "I have not received the cards" and I never got a tracking number from her. We go back and forth with emails. She sends the tracking number. I track it. It says on 9.16.09 the post office was notified of a shipment but never received the item. They have no receipt of ever receiving the item and there is no proof she actually brought it to the post office! She says since they sent it. It is out of their hands. And there is nothing they can or will do!

She wont reprint, refund..nothing! I say how much would it cost to re purchase these, she responds saying she can not help me they are booked until february!!!! I write her back pretty upset and not understanding how she could not even re print these items for me. I am a paying customer. She can not squeeze me back in?!

There is also no receipt of the purchase of my items on etsy anymore! I can not even leave her the negative feedback she deserves. I can not stand that people actually do this to people and get away with it. I have never had a single problem on etsy. I LOVE etsy!

Save yourself the time and hassle and do not purchase from her!