ZERO STARS -

Brides - stay away! (Unless you have 6 months to wait for your order and the patients to deal with rude customer service.) Per the website, regular ribbon can take up to 10 business days to ship. I placed my order on May 17, 2010. The order should have shipped no later than June 1, 2010. On June 2, 2010, I call the company to inquire, no one answers and I left a message. No one returned my call. I sent an email to the Customer Service group and received an email stating the ribbon would ship within the next 2-3 days. On June 4, 2010, I try to call (no answer) and send another email. This time, I'm told it will ship in 3 more days. Since I was getting married on June 12, 2010, this was not going to work for me. I had been communicating the entire time when I needed the ribbon and why I needed the ribbon. As I press forward to get it shipped, the representative asks me "when do you need it by." WHAT?!? Argg!

At any rate, I had to send some crazy emails to get the order canceled and get my money refunded. Then I spent my weekend running around town trying to find 250 yards of ribbon in the same color.

Don't be fooled by their low prices and "free" shipping. It's just not worth it!

I hate writing bad reviews, but I feel the need to be honest for other brides. I enjoyed shopping at Maya's for my wedding gown. I live about 5 hours away and scheduled 2 appointments to try on dresses and select my final one. The service was great and very professional as I was selecting my gown. I was told I would receive an email within 2 weeks confirming my dress order. (I paid in full at the time I purchased it). After 4 weeks, I sent an email because I had not heard anything. Maya emailed me back and said she had not gotten confirmation from the designer yet. I think it took 6 weeks for me to get my "confirmation email".

Since I live so far away, I opted to pick up the dress and bring it home with me for alterations. This is when the service level just tanked. When the dress arrived to the shop, I was told to schedule an appointment if I wanted to try the dress.
When I arrived, the staff was annoyed that I scheduled an appointment to try on my dress since I was not getting alterations done at the bridal salon. I was very confused; why would you tell me to schedule an appointment and then scold me for doing so? When I inquired, I was told Saturday's are really busy and the rooms are reserved for brides who have not purchased their dress yet. Based on my experience, Maya’s shop only cares about making the sale and profiting from alterations. If you are not getting your alterations done here, they just want you to buy the dress and go away.

The office manager told me it was "not normal" to try on my dress before I took her home. I don't know any bride who waits for 6 months to get a dress and then drops by the salon and picks her up and runs out the door. H$ll no! But I was told this is what all brides do when they are not getting there alterations done at the salon. I finally got tired of the terrible treatment and asked for Maya. Out of respenct for her, she did apologize and tried to fix the situation. I was so upset, I quickly tried on my dress, ran out of the shop and will not return.

Maya’s rude staff ruined what should have been an exciting and momentous occasion for me.

I purchased my garter from The GarterLady on Etsy. It was smooth, great transaction. Everyone loved the bling on my garter and the color and quality were amazing!

I love, love, love my ring bowl! I purchased the keepsake box also so I can hand down my bowl in the future and have a record of who has used it. Thank you!

I hired Sarah to create my wedding monograms for me. She did an amazing job and was open to making changes to my designs. She was very responsive and timely with her work and communication.

I couldn’t be happier with our decision to hire Eric Von Bargen as our photographer. From the first time we met him, he has always been very professional and listened to our ideas. He has a wonderful and creative eye. Eric is a true photojournalist. If you are looking for a photographer to take a few posed pictures and spend the rest of the time capturing real emotion as it happens; he’s your guy!
Our engagement photos are gorgeous and we have a few wedding day teasers already!

All of my friends and family members keep telling me his photos look like they belong in a magazine. I can’t wait to see the rest of my wedding day. It’s going to be amazing!

I don't know where to start with this review. Jacey is a life saver! I was the bride who booked 90% of my vendors a year in advance. I "thought" I did everything right when it came to asking questions and choosing my vendors. Two weeks before my wedding I scheduled my first trial with a MUA. To say the least, I was not impressed. You can only imagine how stressed I was trying to decide if I should stick with my original MUA or try to find a new one at the last minute. I found Jacey through Craigslist and decided to send her an email. She immediately got back with me and she was free on my wedding day! I quickly scheduled a make-up trial.

Within the first 5 minutes, I knew I was going to hire Jacey. Her personality and demeanor is awesome! And best of all…she listened to me. She took to time to understand my frustrations with the other MUA, looked at my inspiration pictures, talked about my dress, the look I was trying to achieve and decided to do two different looks on me. One based on my inspiration and one she thought would look great. I was game!

Jacey uses MUD products and this was my first experience with them. Loved it! The make-up is very light, natural looking and lasted all night.

When Jacey got done with my look, I loved both of them! I had a hard time choosing, but in the end I choose her “eye” over mine.

I booked her immediately and it was one of the best decisions I made for my wedding.

Here is a quick recap: (I love bullet points!)
• Quick to respond to email/vm
• Represents a great line of make-up (MUD)
• Awesome personality - she really helped make my wedding day stress free!
• Her attention to detail is stellar and she is a very talented MUA
• She was always on time
• She was able to make everyone in my wedding party look phenomenal! (My MIL is Puerto Rican, my MOH is Vietnamese)

I would highly recommend Jacey to be your MUA. I can’t wait to do a TTD session and get my make-up done again by her!

I hired DJ Rock Hall for my wedding in June 2010.

I really can't say enough things about him. He is pleasant, quick to return phone calls/emails, has awesome equipment and best of all.....a ton of songs to choose from. He didn't have my first dance song and purchased it just for me. I didn't know this until my wedding day and it almost made me cry that he cared this much to add it to his collection.

Thanks for keeping the party going Rock! We had a great time!

I can't say enough great things about Maura!

She is pleasant to work with
Quick to return all phone calls and emails
Very talented musician
Listens and gives great advice
Flexible

My guest are still talking about her playing music before and during my wedding.

Thank you Maura for the wonderful experience!

Patty took my boudoir pictures in April 2010. She was wonderful to work with and instantly put me at ease during the photo shoot. The pictures are amazing and my husband LOVES them! I've caught him looking at them several times since receiving the pictures as a gift for our wedding. Thanks Patty!