jcfelts's reviews

I ordered ribbons for favors. The printing on the ribbon was to be in all capital letters with a date. When the order was placed the requested printing fit in the block provided. When I received my order only the first letter of the printing was capitalized. When I inquired as to why this was done they responded that the printing would not fit in the space provided. I asked them why they did not contact me to see if there was an easy solution such as changing the printing of the date to 04/02/11 instead of writing it out as April 2, 2011. They instead chose to capitalize the first letter only and ship the ribbon out. I have sent numerous inquiries and they are not responding to my complaint. I have spent $126.00 on ribbon that I cannot use. I had to rush order the ribbon from another company.

Do not order from this company!!!!! Poor customer service!!!!