I bought a pair shoes from best bridal prices. i was told to order a size up for the shoes because they run small, only to get clown shoes. when i called to return the shoes, first i was told that there was 50% restock fee and i wouold pay for shipping! they when i didnt get my return email, i contacted them again to find out that i couldnt return that brand! Even if there was a defect, i would have to go through the designer not the company, they take not responsablity. I would not recommed this site for a friend or enemy. READ the return poilcy and double check the brands your order. FOr two more dollars i went to shoebuy.com and got my shoes with free shipping and free return shipping with no questions asked.