jmoshea's reviews

this place is horrible. it is so awful that i am writing negative reviews about it everywhere i can find to online, and i have never done that before. customer service clearly is not valued AT ALL here. the people are uniformly incompetent and disinterested. they could not be more unhelpful. they overcharged my credit card by $400, they do not accept returns (i tried to return my overpriced guest book), they put my dress order in under the wrong name, they never called me to tell me the dresses were in, when i went in to pick up a dress that should have been there i waited for 30+ minutes before they told me that it must have shipped, they could not find a receipt for my dresses (which is convenient, since they overcharged me so much) and i waited while they dug through their generic receipts in a cardboard box for a receipt they never found. this place is dirty and run down, the employees are awful, and you are pretty much gauranteed to walk out of this place with new gray hairs.