knbarnes's reviews

I ordered the Sophia dress in Deep Atlantic for my wedding and they turned out beautifully. The occasions department is excellent and really helpful to work with. Don't be deterred by the retail price - there are always sales so just wait for a 20% off coupon (sign up for emails) and/or sign up for a credit card.

Dresses are beautiful & they can definitely wear them again.

We used Dry Heat for our photographer & couldn't have been happier with them. Deanna did our wedding & engagement pictures - I suppose I could have also gotten a bridal session but this seems unnecessary. The pictures turned out beautifully & they are a pleasure to work with. I would have no hesitations about recommending them. They are a really good value for the quality and service that you receive.

I fell in love with a dress at Demetrios... I took awhile to commit to it & the sales people called me relentlessly trying to get me to purchase the dress. I finally decided it was the one for me & went for it.

The pros: Dresses are at least mostly customizable & I was able to add a corset to the dress for an extra $100. The store is nice & the sales people are mostly helpful.

It all went downhill from there.... They had told me that the dress would be in two months before my wedding - which would have put it at March. I called in February to see if they could give me an updated timeline & they told me they would have to call me back. They called me back a few days later & told me that the dress arrived "yesterday". When I got to the store, there was a date on the bag of my dress that indicated that the dress had arrived in the store in early January - but they had never called me on this.

Then, they told me that I had to pay the balance on the spot & that I was not allowed to have the dress stored in the store. They do not do the alterations - they contract this out with someone else so once the dress comes in you have to pay for it & then you have to find a place to store it.

So for three months, I had to ban my fiancee from the front room - if you don't have an extra closet you'll be in trouble. I ultimately had someone else do the alterations - I was sure that they would receive a cut of the alterations cost & thought that would be unfair since they wouldn't even hold it there.

But ultimately it's about the dress - these were all headaches but if they have what you want, what else can you do?