krissyja's reviews

HORRIBLE customer service. I ordered a vest and tie for my groom, upon ordering it said nothing about taking months to arrive. A few weeks later I realized the vest would not arrive until the week of the wedding. I called to see if anything could be done to speed things up, I was willing to pay extra if need be. I was basically told I am out of luck. I ordered to tie at a later date, and was informed the tie would ship a month before the vest would ship. Well the tie did not arrive so I thought maybe it was coming with the vest. I was told to contact the store a few weeks before the estimated arrival of the vest to ensure it is shipping on time. I first emailed them because with my work schedule it is hard to call during their business hours, I got an email saying someone would get back to me within 72 hours, well a month and half later I am still waiting for that response. I called and did not get a hold of anyone, no return phone calls either. Then out of no where the vest arrives, early actually. I thought this will be good. WRONG the vest is sooooo small, the sizing chart on the website is way wrong. Oh and the tie never came. I am still trying to get a hold of the company to return and receive a refund. Especially for the tie that never came, seriously 40 bucks for tie that never came when I was able to get 4 ties for 20 bucks that are just as good of quality. Use caution when working with this company.