larsonnm's reviews

After I met with the consultant I was super-excited. After that every step of the process was stressful and unimpressive. It took forever to get our engagment session planned. We were told we would get to choose between 2 or 3 photographers for our wedding--we got assigned one. The photographer ended up getting some great shots but they were basically directed by me, he didn't have many creative ideas at all and we didn't really get the photojournalistic feeling we wanted. Friends and family had trouble accessing the photos online, I had trouble ordering my large prints online. I thought those things were minor...then came the album, quite possibly the worst experience of my life. I had to contact the company to even start the album process, there is no easy way to designate which pictures you want, no interface between the online photos and your album. Then after waiting weeks for the first draft I was nearly in tears when it came because of how bad it was--it didn't even make sense. I couldn't even talk to the company for over a month because of how upset I was. I finally got most of the changes made to it and 3 weeks before my 1 year anniversary I finally recieved my album. Only to find that there are major flaws that the designers should have known about that I as the consumer wouldn't have even known to look for in the draft. DO NOT USE THIS COMPANY!