DO NOT BUY ANYTHING FROM THIS COMPANY! They are absolutely horrible to deal with. I ordered personalized satin favor bags and they arrived with smeared and uneven lettering. They did take care of the order and reprinted the bags, but the quality is still pretty poor and the lettering is still uneven (although at least not smeared this time). I also ordered 2 bolts (80 yards!) of organza fabric that came completely wrinkled and oddly stretched in some areas. I was told by one customer service rep that the wrinkles would 'fall out' of the material if I gave it time to settle after shipping - clearly wasn't going to happen but I wasn’t up for the fight that day. I tried to iron it and the wrinkles were so stubborn that I wasn’t even able to iron them out! They said that I could pay for shipping to return the bolts of fabric and pay a 20% restocking fee. I would be fine with a restocking fee had I changed my mind about the item but it was essentially a defective product! After several emails back and forth, I got an email asking me to explain my problem and provide pictures. That response was on an email chain several long in which I had already provided pictures and a very detailed explanation. Eventually the response was that they reviewed my issue and didn’t care. Bottom line, you get what you pay for with this company. I was operating on a very tight wedding budget and chose to spend my money elsewhere on the dress, food and alcohol for the guests, etc and should have just spent the money in the first place on the favor bags and fabric from a more expensive vendor. It would have saved me a lot of headache and hassle.

DO NOT BUY ANYTHING FROM THIS COMPANY! They are absolutely horrible to deal with. I ordered personalized satin favor bags and they arrived with smeared and uneven lettering. They did take care of the order and reprinted the bags, but the quality is still pretty poor and the lettering is still uneven (although at least not smeared this time). I also ordered 2 bolts (80 yards!) of organza fabric that came completely wrinkled and oddly stretched in some areas. I was told by one customer service rep that the wrinkles would 'fall out' of the material if I gave it time to settle after shipping - clearly wasn't going to happen but I wasn’t up for the fight that day. I tried to iron it and the wrinkles were so stubborn that I wasn’t even able to iron them out! They said that I could pay for shipping to return the bolts of fabric and pay a 20% restocking fee. I would be fine with a restocking fee had I changed my mind about the item but it was essentially a defective product! After several emails back and forth, I got an email asking me to explain my problem and provide pictures. That response was on an email chain several long in which I had already provided pictures and a very detailed explanation. Eventually the response was that they reviewed my issue and didn’t care. Bottom line, you get what you pay for with this company. I was operating on a very tight wedding budget and chose to spend my money elsewhere on the dress, food and alcohol for the guests, etc and should have just spent the money in the first place on the favor bags and fabric from a more expensive vendor. It would have saved me a lot of headache and hassle.

DO NOT BUY ANYTHING FROM THIS COMPANY! They are absolutely horrible to deal with. I ordered personalized satin favor bags and they arrived with smeared and uneven lettering. They did take care of the order and reprinted the bags, but the quality is still pretty poor and the lettering is still uneven (although at least not smeared this time). I also ordered 2 bolts (80 yards!) of organza fabric that came completely wrinkled and oddly stretched in some areas. I was told by one customer service rep that the wrinkles would 'fall out' of the material if I gave it time to settle after shipping - clearly wasn't going to happen but I wasn’t up for the fight that day. I tried to iron it and the wrinkles were so stubborn that I wasn’t even able to iron them out! They said that I could pay for shipping to return the bolts of fabric and pay a 20% restocking fee. I would be fine with a restocking fee had I changed my mind about the item but it was essentially a defective product! After several emails back and forth, I got an email asking me to explain my problem and provide pictures. That response was on an email chain several long in which I had already provided pictures and a very detailed explanation. Eventually the response was that they reviewed my issue and didn’t care. Bottom line, you get what you pay for with this company. I was operating on a very tight wedding budget and chose to spend my money elsewhere on the dress, food and alcohol for the guests, etc and should have just spent the money in the first place on the favor bags and fabric from a more expensive vendor. It would have saved me a lot of headache and hassle.

DO NOT BUY ANYTHING FROM THIS COMPANY! They are absolutely horrible to deal with. I ordered personalized satin favor bags and they arrived with smeared and uneven lettering. They did take care of the order and reprinted the bags, but the quality is still pretty poor and the lettering is still uneven (although at least not smeared this time). I also ordered 2 bolts (80 yards!) of organza fabric that came completely wrinkled and oddly stretched in some areas. I was told by one customer service rep that the wrinkles would 'fall out' of the material if I gave it time to settle after shipping - clearly wasn't going to happen but I wasn’t up for the fight that day. I tried to iron it and the wrinkles were so stubborn that I wasn’t even able to iron them out! They said that I could pay for shipping to return the bolts of fabric and pay a 20% restocking fee. I would be fine with a restocking fee had I changed my mind about the item but it was essentially a defective product! After several emails back and forth, I got an email asking me to explain my problem and provide pictures. That response was on an email chain several long in which I had already provided pictures and a very detailed explanation. Eventually the response was that they reviewed my issue and didn’t care. Bottom line, you get what you pay for with this company. I was operating on a very tight wedding budget and chose to spend my money elsewhere on the dress, food and alcohol for the guests, etc and should have just spent the money in the first place on the favor bags and fabric from a more expensive vendor. It would have saved me a lot of headache and hassle.