legworks's reviews

I had the most awful experience with ordering my Wedding Invitations, and Programs from The White Aisle. First, the order arrived 17 days late, and only after I contacted them to check on the status of my order. It stated right on the invoice that the order would be shipped before 3/12/10 and they shipped on 3/29/10.
Second, every single invitation had a line through it with the ink fading; like they didn't go through the printer right.
Third, the invites were White and the envelopes Rebecca sent me were Ivory and they were too big for the invites.
Fourth, I ordered the Programs on White cardstock and they came on Ivory.
Rebecca offered to redo the invites but they already arrived so late that we did not have time for a redo. I had to run to Michaels craft store and buy a do-it-yourself kit to make my own! The kit was BRIDES brand and the invites turned out BEAUTIFUL!
I am trying to get a full refund for my order through my credit card company.
I work in customer service and I am apalled by the lack of care and concern by Rebecca. There is no accountability for her lack of excellence in the products she creates and her poor customer service.