macaulkv's reviews

Meh. I contacted this hotel for a possible wedding reception location. I wanted an evening cocktail party (hosted). Called and we were told to just come down any weekend evening and ask for Uno. When we showed up (wedding-paying parents in tow) we were told we couldn't tour the rooms because Victoria's Secret had booked the site for a secret photo shoot. Huh.

So we made an appointment to come back the following weekend. We checked out Room Tangier, Club Fez and the Rabat Room. We discussed menus, amount of bartenders needed for our party, DJ and sound equipment, costs, etc. We left. We called back a week later to book the event for the Room Tangier and Club Fez. Uno emailed Middle Eastern appetizer menu options for a cocktail party - prices ranged from $30-65/person for passed or buffet stations and assured us that “the other party interested in the same weekend will take another date.” Huh? Was this a sales ploy to get us to book faster? He then listed the room cost as $3,000 which was strange because the day we met with him and toured the facility, he said there was no site fee for a hosted cocktail party. I reminded him of that conversation and he emailed back that the site fee was usually $5,000 and that he was already discounting the rate considerably. What the heck? We’ve decided to pursue other vendors. Too much attitude, a very chilly reception desk and inconsistent communication meant that we’d probably be surprised when the bill came.