mkchaire's reviews

Kim was great
she alway replied promptly. was able to do exactly what i wanted for not only my hair but also my makeup
i would highly recommend her for any occasion (well worth the cost)

We got married in Carmel and we had ordered chairs, unbrella and buckets for the water bottles
I was very disappointed their service on the day of the event (which is the most important part)
1) They had one guy that showed up and stood around setting up 1 chair per 5 minutes while he waited for the second person to come help him. in the end my guest that showed up early and bridal party had to help setup the chair to get them done by the 10am commit time. to top it off there was someone from their office that was showing another bride the location and not only did they barged in while everyone was hurrying to setup they also did nothing about the fact that the chairs were not being setup in time other than to say 'maybe we should have setup earlier'
2)They also tried to add an 18% charge to the price of the chairs after i had already signed a contract. i had to email them twice and eventually call before they sent me a bill for the correct amount
3) As for the water bottles that they stated would be ice down before the wedding. first the bucket were late and not 'nice, wedding ones' as promised they were cheap crappy buckets. The bottles had to by setup by a guest since they had a different guy drop off the bucket and it was at the last minute (after the chairs) and he did nothing with the water bottles as they had previously stated

I did have high hopes for your company since Mike had done a lot of help in the beginning (telling me where guest can park, helping to find a photographer, ...) but in the end the company did not deliver

I will definitely not be using their services in the future (don't be fooled by they up front help as they will drop the ball when it really counts)

It was a beautiful wedding despite the lack of effort on they part (thank goodness I have great family and friends)