I contacted them to do my ceiling decorations at my wedding. They insured me that they've done work at my wedding location and they knew exactly what we were talking about. I put my hundred dollar deposit down. This is where the "fun" begins. They show up to the wedding venue the week of and say to me that they cant get that high with their ladder. They have to change the whole design of what we were asking for. We reluctantly agree since it was week of. They contact me the next day say they cant do it at all anymore because our wedding was outdoors in a tent and they didn't want to risk any injury. Yes, i did tell them it was in a tent the very first meeting, yes they did see it the day before. So we cancel and scramble to find a replacement. After the wedding, still bitter at picture perfect decorations and their owner rachel, we call to get our deposit back. She agrees to give us our money back and says its in the mail. We wait a week. Two Weeks. Three weeks. No check. I call her and she says she forgot to mail it out so again we wait. One week. Two weeks. I call her again and this time she says she doesn't have to pay us back because they are charging us for the meeting at the venue. I told her this is absolutely ridiculous. She then says to me, if you want your money come pick it up and proceeds to hang up on me. When i went to her office to get it, she wouldn't come out to give it to me. I would highly recommend that you go elsewhere for anything. Their service and their management is piss poor and you dont want to go through the same crap that i had to go through. TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE.

We cant say enough about how much we liked working with Robert! He was professional and warm and he sat down with us and personalized our video. The quality of his work is superb and we were blown away by our DVD! When we look back on our wedding day, HDInvision was one of our favorite vendors to work with. His correspondence was exceptional. If you send him an email or give him a call, he responds that day. For those of you planning a wedding, you know how important it is to be in contact with your vendors. We loved his work so much that we've already recommended him to our friend who used him for their wedding as well. We are confident that you will find your experience the same as ours. Robert is fantastic!