I just recently had the most HORRIBLE experience with Tucci Paper Co. I commissioned them to create an original, fun Rock and Roll style wedding invitation. In the beginning Wenda emailed me ten times in one day, getting all of the information for this project. After 3 weeks, all I received was my original text that I had sent them, with HORRIBLE clip art awkwardly placed on the invitation. I was told "We are in shortage of designers and will not be able to complete your project by the said deadline. I can offer you a partial refund on your project."
I have yet to see a refund and Tucci Paper will not respond to my numerous emails. The lack of professionalism is apparent, and the designs are NOTHING like portrayed on their website.