Windermere, FL 34786
(407)296-4008
STAY AWAY!!! Unless you want to have to call this woman into court to get your money back, please find someone else.
Kerline Docteur has a reputation for being professional, so we didn’t think we would’ve had a problem with her. But, she was way too busy to return my calls when I needed her; although we paid close to $200 extra just for the convenience of contacting her. And she still had the nerve to remind us that we were not her only client when she finally did call back! To top it off she never really had an answer for my questions, she would just redirect me to the internet to find the answers (which I shouldn’t have had to pay someone $200 bucks just for that).
The 2 hour consulting section, as listed in her contract, lasted one hour and 30 minutes, per my calculation. She had nothing prepared for our meeting, and the whole meeting was about her teaching me how to surf wedding websites to get ideas, (which again, I had already done a thousand times on my own) and she kept insisting that I need to opt for her more expensive planner packages. Nothing productive was accomplished, to say the least. At this point I had less than six months to go for my wedding and had no idea exactly what we hired this woman for.
We also paid Miss Kerline close to $300 for a vendors list which she handwrote while we sat there at the meeting, (the list ended up being useless since we couldn’t fit any of those vendors into our budget, which she knew about. We were paying her while having to surf the net for affordable vendors.
When we told her that we weren’t going to continue with her services or lack there of, she refused to give us back any of the moneys or installment payments we had made for months in. It wasn’t until we got to the Courthouse that she admitted not to having earned any of the money, but only agreed to pay us some of it back with court costs.
Overall she is not a nice person to work with. She rolls her eyes and twitches her lips, making every conversation an uncomfortable one. I don’t think she’s in the right business to begin with. She doesn’t seem to understand the sentimental value associated with planning someone’s wedding.

