paulas's reviews

The tuxes were fine, and the free invitations were a great deal, but they did quote us the wrong price. Imagine my surprise when my best friend went to pick up his tux and found out that it was twice the price I'd been quoted. After my husband argued for a bit with them, they noticed that on our paperwork, nobody had actually written a price. They ended up discounting a little of the price to make it much closer to the originally quoted price and including the items they'd said they would include, and we told our groomsmen and ushers that they could wear their own shoes. Just make sure that any price you're quoted is in writing, and ask what accessories it includes.

Definitely the cheapest around, but you get what you pay for. Many of our pictures were taken from weird angles, or had weird lighting where someone ended up completely in shadows or with an odd glare or with part of their heads missing. Even so, we went through the proofs and picked out a pretty decent album, in theory. Except they messed up the order of the pictures and put the wrong pictures in several of the pages. I don't know why they thought I would want the exact same picture on consecutive pages, but that's what I got. I called and they were very receptive to my complaints but could not figure out which pictures were supposed to have been ordered. I went through the paperwork (definitely save it) and listed off which pictures I was supposed to get. They sent me the wrong pictures. After doing this 3 times, I finally got the right pictures a little over a year later. I also got some large pictures where the bridal party had bright red eyes (you couldn't tell in the proofs because they were so small). Again, the company was very receptive to my complaints and fixed the issue.
After the wedding, when my sister-in-law found out what company I'd gone with, she said, "If I'd known you were going with Studio One, I would have warned you." I still give the vendor 3 stars, because they were definitely the cheapest, I got several good pictures, and I ultimately got what I ordered.

I also had to order the cake through this bakery for my reception site. The cakes in the windows were gorgeous, and I planned a design modeled after one of the cakes. I also saw gorgeous dragons made of icing on one of the display cakes. My husband loves dragons, and I thought I would surprise him with a dragon. The cake I got was the ugliest wedding cake I've ever seen in real life. It was sloppy, and no one could tell what the dragon was. At least we got a good laugh, and it tasted ok- but I've never seen a wedding cake look that unprofessional. So I guess I am one of the unhappy customers!