penbram's reviews

BEWARE!!!!
I paid extra to get shipment expedited although I had time. Just didn't want anything to go wrong.
When I opened the box I was happy with quality. HOWEVER when I got to the bottom of the box, the LAST tablecloth was ROUND when the others were square and it was a different material.
It was quite obvious the packer knew, since the different one was "hidden" in the bottom of the box and was in a different packaging---just crammed into a "ziplock-like" bag.
The website advertises 7 days a week customer service. NOT TRUE....NONE ON WEEKENDS.
The telephone service says to leave a message that will be addressed immediately BUT THERE IS NO MESSAGE ALLOWED!!!!
I sent an email and will update this review to let you know how they handle this situation. I am leery since seeing several reviews blasting their customer service.