poppy's reviews

we got married here this year and i hate to say this but i really regret it. we are still dealing with a mess of charges. not to mention alot of other little things that went wrong. the person we were dealing with was not very responsive i had a bad feeling once we started working together but we already gave our deposit and i just wanted to have faith. one of the main things that really upset us was we purchased a "premium" bar thinking they would serve grey goose and other premium liquors like they did at the two weddings we went to visit there. instead they served absolute and other pretty cheap liquors. what can we do since the night already passed! then they charged an extra $1200 to my credit card saying we had more guests when we know we actually had less. we were supposed to get a refund. i asked them how they came up with this figure and to provide some proof such as a count of the actual meals served. i would think they would have something in writing. it's been weeks and they've yet to answer us on this only saying the banquet manager counted the number of chairs. overall i get the feeling they are a tacky establishment, trying to get in extra charges and serving cheap alcohol. for the price you're going to end up paying 175+ pp i would recommend go somewhere else!! where they have a better ballroom, this one is really dingy, a better garden/courtyard (this one doesnt have any flowers and it's super windy) and most importantly better service!