San Francisco, CA 94103
415-856-0357
If I could I would give NO star..
They have;
-Really really bad customer service. (hard to reach, keep having mistakes)
-Incredibly expensive shipping/handling fee.
This is the worst experience of my online shopping.
We ordered 60 small candles, and found that they charged over $40 for shipping/handling. We kept calling them to cancel the order, but
you can really hard to reach the customer service. (The website
says that you have to give them call to cancel the order.)
We eventually talked to them to cancel the order.
Although the order status says 'canceled' and they said they
canceled the order, they shipped the box (small box, cannot be
cost $40 to ship at all!!!) They also says that they 'forgot'
to cancel the credit, so we have not gotten the money back yet.
There are so many online place to sell the product.
If you don't wast the money, time, and energy, don't use this place!!!!

