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socalexpat's reviews

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Married
Wedding Month:
June 2007

Wedding Area:
los angeles + oc

Member Since:
June 2007
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Lili's Bridal
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Overall Rating:
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1 out of 5.0
Value for Cost:
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Flexibility:
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Quality of Service:
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Professionalism:
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Responsiveness:
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18663 Ventura Blvd.
Tarzana, CA 91356
(818) 774-9700
04/24/2007

I went to Lili's first because I had always seen them on Ventura as a little girl. I walked in and they had my appointment time wrong. The consultant said she would be with me shortly and that I should look around. I knew I wanted a lace gown and another bride, who was being helped by the consultant at the same time, also wanted a lace gown. My mom and I had 4 gowns that we had picked out. The consultant came over and asked what I was looking for. I told her I wanted a lace gown. She took the gown I had in my hand and said, "The other bride is also looking for a lace gown. I'll give the ones you picked out to her first and then you can try on whatever you want." I couldn't believe that she would treat me like that! A consultant is supposed to make the bride feel like she is the only one in the room!

If that weren't bad enough, a junior consultant came into the dressing room with me to help me with the dresses. I had trouble getting a dress on and she said, "Here's the problem: you're tiny up top and big on the bottom." Again, unbelievable! I looked at her, as I got dressed (with 4 more gowns waiting to be tried on) and said, "After 25 years, don't you think I know that already without someone pointing that out to me?"

I went from there to Pebbles. For future brides, who don't like being insulted to their faces, I suggest going there. Then, I bought my dress on ebay after trying it on at Pebbles, but I loved the people at Pebbles so much!

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