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uopredhead's reviews

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Married
Wedding Month:
July 2007

Wedding Area:
sacramento

Member Since:
June 2008
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jadanica Productions
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Overall Rating:
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1 out of 5.0
Value for Cost:
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Flexibility:
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Quality of Service:
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Professionalism:
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Responsiveness:
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P.O. Box 883
Pollock Pines, CA 95726
(530) 6442024
06/13/2008

I wouldn't even give this company one star if I had an option not to. I am flabbergasted at the company's lack of professionalism. I booked this company for my July wedding in 2007. I paid for a basic package off of their website. In December of 2007 when my video was due to be sent, I heard nothing from the company. I emailed them, very upset, and they replied that there is a clause in their contract saying that if they need more time to finish their video that it isn't a breech on contract. I am sure this clause is to save their behinds because they do this all the time. They have repeatedly given me new deadlines and broken them, early March, April 10th, May 3rd, May 16th, May 30th, and it is now June 13th and almost exactly eleven months from my wedding date and I still am waiting for my video. After each broken promise, I wouldn't even hear from the company as the dates came and passed and I had to email them first to see why my video wasn't sent as promised. The company has excuse after excuse why they aren't finished, they were out of town (that has been given at least 4 times in the last year) or my video is very complicated, as if it were my fault. My video is a basic package off of their website that they complete all the time. If I could go back in time, I wouldn't ever signed on with this company. Jadanica productions has been a NIGHTMARE!

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