jess143

WEDDING DATE:

Sep 19, 2009

jess143
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Increasing Shoes.Com
 
( 4.0 / 5.0 )
I was soo excited when the girls on the forum suggested I try this site. My fiance is only 1.5 inches taller than me when we are in our socks. I'm the type of girl that LOVES wearing heals, and my wedding day wasn't going to be any different. I fell in love with a pair of adorable heals, but they were 4.5 inches, and FI was not happy about that. SO, I convinced him to just try these shoes. I ordered them on December 9th, and they arrived on the 22nd. Fi decided to keep them, they are good quiality and you cant even tell they are 3.25 inches taller!! The only problem is that they are 1/2 a size too big. So, I get online to exchange them, but they didnt include the packaging slip with the shoes (which is required to exchange or return them. So I long onto the live chat, and this is what what happened: ME: I bought my fiance a pair of shoes that need to be exchanged for a 1/2 size smaller. The shoes came, but there was no invoice with it, and I dont know my order number Customer Service: What you need to do is go to the Home Page and scroll down to the Return Policy at the bottom of the page. Click on it and follow the instructions for exchange. Thank You. This was frustrating and unhelpful. They also dont have a phone number so I cant call customer service and talk to a real person, I can only call and talk to a person if I want to place an order! Very frustrating. Overall, this company is a hassle to work with, and will only continue to purchase from them now that what size Fi fits into.
Services used: Unique Services

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Bonnie Hoffman Alterations
 
( 5.0 / 5.0 )
Bonnie is the best. It turns out I had known of her daughter and we went to the same high school...small world. When I met with Bonnie I was scared! She was the first person that I met with and I had strange trust issues regarding my dress lol. But she totally got my vision. MY dress fit me pretty well, but this is the breakdown: $275 for all this: Hen 3 point bustle taking in the sides (for mermaid style instead of trumpet) making the back a lowe cut (it was rubbing against my shoulder blade)-this was the most costly She also adjusted my beading [I had lost a few beads, and a button =( ] ALSO, I was soooooooooooooooo undecided about what type of veil I wanted, and went back and forth over and over again. I thought I only wanted a chapel length, then saw a pic of a beautiful blusher. I was soo torn but she helped me figure it out and being able to try on her samples helped a TON!! Bonnie was very quick with the alterations and always fun to work with. SHe even showed my great aunt how to take pics with my digital camera lol I love her, shes the best!
Services used: Dress & Attire

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Elaine's Cakes
 
( 5.0 / 5.0 )
Elaine's cakes-I didn't want to spend $7/pp on a cake. Elaine was super sweet and quick with emails. I got her info from a server for my grandmother's catering company. I worked her wedding, and I liked the cake, so I was sold! We met with Elaine, and we booked her on the spot. SHe was sooo sweet, and made us mini cakes, we were stuffed...so she packed up the leftovers lol. She is quick to respond to my emails and even eased my "Week of doubt" when I was having second thoughts about EVERYTHING!! THe day of the wedding, she arrived right on time (according to some of my PW friends). The cake was perfect, moist and beautiful!! COuld NOT be happier!!
Services used: Unique Services

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Giao Nguyen Makeup Artistry & Hair Design
 
( 5.0 / 5.0 )
When I started looking for a hair and make-up vendor, I was very discouraged. I didn't think I would be able to afford a professional for the day of my wedding. I did two make-up trails for make-up and neither of them were up to my standards. The other issue was my budget. Some vendors were charging CRAZY amounts, even for a trial. Thank GOD for PW becuse I never would have found Giao!! Prismis and SfbridefromLA posted their trail pics, and I really liked them, so I contacted Giao..and her prices were just right! Once I talked to her on the phone, I was sold! But..I was afraid of being disappointed again. I live in Fairfield, and was dreading having to drive to San Jose, so Giao offered to meet me at her salon on her day off in Fremont. This was a HUGE plus for me. I got to the salon a bit too early and got to watch Giao finish the trial of another PW girl...this made me even more excited! Giao was very honest with me, when I asked her about extentions, she laughed at me and said no. lol. (check my bio and you'll understand why). I felt very comfortable with her, and for the first time in this wedding process, I decided not to micro manage! lol There came a time in my trial where I almost crapped my pants lol. Giao brushed my eyebrows and gave me a wierd look. She told me we need to do something with them. Not only did they need to be trimmed, but they also needed to be shapped. They dont match! lol. (I knew this) but, I had two wax ladies royally F up my eyebrowns. So, naturally I was freaking out when Giao said she was going to take a "wee bit" off. I closed my eyes and prayed. When I opened my eyes, my eyebrows looked amazing!! Giao was also VERy patient with me when I wasn't patient enough to keep my eyes closed long enough for the glue on my lashes to dry! haha. She is always very responsive with my emails, and I cant wait for her to be there on my wedding day! Take a look at my trail and decide for yourself: http://www.projectwedding.com/post/list/pic-hair-and-make-up-trial *UPDATE* Giao arrived right on time to the hotel, put my hair in curlers then got started on the girls. My HOM was a little skeptacule, shes a picky girl, she gets her makeup done at MAC all the time, and does her make-up flawlessless...even she was pleased! The girl's hair looked flawless and beatuiful, as did their makeup. I was so anxious to have my turn for make-up, i could hardly contain myself. but once I got in the "hot seat" time flew by! My hair was great and we even did a few changes the day of, to give me "side swoop bangs". there is oNE thing though, Giao waxed my eyebrows and lip the morning of. I had some blistering on my upper lip the morning after the wedding (thank GAWD it didnt show the day of!) Now, it turns out I was allergic to the wax, just my upper lip though. I told Giao I wasn't allergic, (i use to get my lip waxed all the time) so I must have developed an allergy. Ladies, if you want Giao to wax you the day of the wedding, have her wax you before your trial too!!! This could have bneded very badly for me! I will recommend Giao to everyone!!
Services used: Beauty & Health

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Tami's Place
 
( 5.0 / 5.0 )
I was very nervous when I checked-out (previous bad experiences with OTHER vendors) but, Tami was amazing. Her emails were prompt, and her crystals very sparkley =) I would and HAVE recommended this vendor, and will purchase from her again!!
Services used: Unique Services

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tressa l.
 
( 5.0 / 5.0 )
Tressa is awesome!! I did a trash the dress session with her in march, just 6months after our wedding. Tressan and I talked on the phone about the session befor ei Made any commitments, and I knew she was the photographer for me. We totally had the same vision for the shoot! Tressa was great with giving directions and made me feel completely comfortable and we had a blast! Tressa was great with emails and phone calls throughout the entire process, I never had to wait too long for a response, teasers or the disk. I'd love to do another shoot with her =)
Services used: Photography

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Thistledown Designs
 
( 5.0 / 5.0 )
Thistledown created an amazing bouquet for my trash the dress session, I was a realy piece of art-absolutely beautiful! I will definetely use Thistledown for future events, and will post pics soon!
Services used: Flowers

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Maurisa Rondeau Makeup Design
 
( 5.0 / 5.0 )
Maurisa is awesome, she is sweet and fun-plus amazing at hair and makeup! She did my hair and makeup for my TTD shoot in march. She is truly an artist and created a very dramatic, vogue look for me-which is exactly what we wanted! Maurisa worked quickly and had this awesome hair piece for me to wear too. She came along the shoot with us and half way through, quickly gave me a more dramatic smokey eyed look. It was freezing cold that evening, in between "sets" she would bring me my coat and hold my bouquet for me. I felt so pampered! I will absolutely think of Maurisa for my future hair and makeup needs, shes wonderful! I can't wait to post pics of the shoot!
Services used: Unique Services

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Imperial Video Productions
 
( 1.0 / 5.0 )
Well, my wedding is in September and I contacted Vinny form imperial in Januaury. We set up a meeting about 30 mins from my house for a few weeks later. I had initially been interested in their lowest package, one camera for 8 hours. When I met with Vinny and Ivan and I really liked their work. They showed me the difference between a ceremony shot with one camera and one shot with two cameras. I fell in love with the two cameras. However, I could not affor two videographers for 8 hours, it was out of my budget and they knew what my budget was upfront. I went home knowing that I wanted to hire them, for sure. Before I lfet, I asked them if they had others interested in my date right now, Vinny checked his calendar to makes ure that the bride they met with a few weeks prior was interested in a different date, I wanted to make sure I had a few days to mull it over. I talked it over with my fiance and we came up with an idea, one that would meet the videographers minmums and that was in our budget. We thought we could have photographer A start at 12:30 and go until 5:30 and photog B start at 3:30 and go until 8:30. This way they overlapped for the ceremony. I called Vinny, and he said he would call his partner but a few days went by and I didnt hear from them. So I called again. Then I was told I would get a call on SAturday. I did get a call, but it was at 2 am. Then around noon I get a text from Ivan saying he was at an event that night and his phone dialed my number by accident, he would give me a call later. I didn hear anything from him all day. Sunday around noon, I still hadn't heard back so I called Ivan. I lef ta message. THen I called Vinny, he said, "oh, Ican didn't call you? Let me call him and have him give you a call back" So 2 mins later, Ivan calls me and saya" sorry, we booked someone else for your date." I said, what? so you wasted my time? he responded with, "Well, I we waisted our time too" I told him, they said they didnt have anyone else interested and I even asked him about it before I lef tthe coffee shop. "WEll, we didnt think they were going to book with us" WTF. I am so mad. I even referred a friend to them. She never got a call back. Their professionalism is the worst I have ever seen.
Services used: Videography

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Pink Design Events
 
( 5.0 / 5.0 )
Nicole is awesome. Her rates are great, and shes always quick to repsond
Services used: Favors & Gifts, Invitations

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Danielle Fletcher Photography
 
( 4.0 / 5.0 )
I found danielle through some rec on the knot, and we decided to set up a marathon session with her, I was in charge =) Well, Danielle gave great direction and I felt really comfortable infront of her. She has high energy and I didn't feel self concious around her at all. THe images were amazing had I had a really hard time choosing which ones I wanted edited. She lost a star though, because her communication was really bad. I felt like I was hounding her for the images a few times. At one point, she promised me that I would receive the images by the first of the month, but when I hadn't gotten them by the 19th of the month, I emailed her, then received them on the 23rd. I was really dissapointed with this, but I was the only one on the knot that has these issues. If you have time to wait, want great images, and don't mind being patient Danielle might be a good option for you.
Services used: Unique Services