May 28, 2011

The Enchanted Estate
( 1.0 / 5.0 )
I attended a wedding and reception at Narnia Estate. I was impressed at how they used the space and quickly transitioned from hosting a wedding cerimony to the reception. Well done by the team working there. That being said, I had a plate dropped on my lap during dinner. The plate broke on the edge of the table going through my suit pants and putting a 1/2 inch cut in my thigh. They were somewhat quick to respond, but suprisingly were more concerned about which person did it and how it happened than the food in my lap and my pants. Many questions around who did this rather than bringing extra napkins and water. I followed up around my damaged suit, thinking that they would replace it, but was instructed to contact their attorney. They offered me $10 for the dry cleaning, not that cleaning a suit with a 1/2 inch cut in it would do much good. I did not follow-up from there, but was highly disappointed in how they handled the situation. Buyer be ware if something goes wrong and your guests get the same treatment that I received...
Services used: Wedding Venue