Sep 27, 2008
When we were shopping for my engagement ring, I grew tired of seeing the same rings over and over again at a lot of the mall jewelry stores, and I knew I wanted something unique. We had decided on a sapphire center stone, rather than a diamond, and even at stores that had settings without a center stone, we were having trouble finding a jeweler that could order a loose sapphire to set for us. We visited this store hoping to find something a little different. They have a huge selection of settings, either with or without a center stone, in most any price range. Instantly I fell in love with my setting (an 18K white gold open shank setting with two side stones, and then prong set smaller diamonds down the sides). When we asked them about ordering a sapphire for the center stone, they said this would absolutely be no problem. They told me what size we could go up to, and actually ended up pulling a sapphire out of another setting just to let us see what the ring would look like before ordering. As it turned out, that sapphire ended up being exactly what we wanted, and fit the setting perfectly. We waited a few days for it to be set, and the ring to be sized, and for the appraisal to be completed, and when we picked it up, it was simply perfect. The personnel in this store give very individualized attention, in a very quiet and intimate store setting. When you're in there, you find that there's many people who have been coming back to that store over and over again, every year to buy items for birthdays, anniversaries, etc... they very much work toward building a life-long relationship with you for repeat business, rather than just focusing on getting your money now, never caring if you return.
Services used: Unique Services
Apples of Gold Jewelry
While we were shopping for my own engagement ring, we had also decided that we would get an engagement ring for my fiancee. He had, at this time, already picked out his wedding band, which was a fairly traditional, ornate and formal looking white gold band. He wanted something a bit more casual for his engagement ring. He had always been very fond of Celtic knot bands, but didn't want the typical patterns found in jewelry stores, or even specialty shops. For months, we searched and searched, until we found the Celtic Heart Love Knot band from Apples of Gold. First off, their prices are very fair, and even well below what some local shops were quoting us on similar items (this is a 7mm, 14k white gold, comfort fit band). We ordered the ring based on being sized by a local jeweler; many of their items are made to order, so we did wait about 3 weeks for it to arrive. When it arrived, however, it was too small. I contacted their customer care people, who promply issued a call tag for the ring, and shipped the replacement ring, in the next size up, at no additional charge (via Express shipment). This was not any error of theirs, and yet they handled it so efficiently and with no additional charges or penalties to us. We're thrilled with the ring; it's absolutely beautiful. And we were also so very pleased with their customer service. I'd highly recommend them.
Services used: Jewelry