Sep 05, 2010

We Take The Cake
( 1.2 / 5.0 )
I recently had my wedding cake done by We take Cake. The cake was included in my wedding packages, however my husband and I opted to pay additional to rent a cake stand and have strawberries put in between the bottom layer of the cake. Our cake stand was beautiful. However, there were literally 3 sliced up strawberries for the whole bottom layer. On top of that, we had to be called to cut the cake halfway through our ceremony because it was about to fall over!!! Talk about an embarassement on what is supposed to be the best day of your life. When my husband returned the cake stand and asked them about the strawberries, they gave excuses. We were charged an extra $1 per slice for no strawberries (and they are in season!!!) No apologies were given for our leaning cake, or the lack of strawberries. No refund was given, not an apology- nothing. The lady didn't even care. Let me say I will never use this place or recommend this place to anyone. A great disappointment!!!!

After posting many reviews online, I finally got a call from a representative from the company... I was able to tell them how upset I was, give them a piece of mind and finally got the apology that I wanted. They also gave me a gift certificate for the amount spent for the strawberries which was nice, but unecessary because I got an apology.
Services used: Wedding Cake