NikkiY

WEDDING DATE:

Sep 02, 2010

NikkiY
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( 5.0 / 5.0 )
10 STARS!!!! Go visit her. You will fall in love with her and her flowers!

Carol is simply AH-MAZING!!! I'm a very particular bride. So after meeting and getting quotes with 4 different florists (from Nicole Ha to Lani Elizabeth), Carol was my 5th and last florist. After my 1st visit, I knew, hands down, I wanted to hire her. She is very responsive on email and phone which makes a bride completely stress-free. I described my vision to her and she understood immediately what I was going for and even filled in the rest of my sentences as we continued talking! She is very lovely and patient.

Carol made a sample centerpiece for me so I could get a sense of what she had in mind based on my descriptions. Next, I wanted a particular type of unique rose and showed her a few images from google. So on my 3rd and final visit, she had ordered some to ensure they were the exact ones I was looking for! One doesn't need to make 3 visits to a wedding florist, but I wanted to because I had so much fun visiting Carol and her studio of flowers (and trust me, i'm a phone/email type of gal)! She is very knowledgeable about flowers, design, and very creative.

My wedding is in 2 weeks, so I will provide an update, but I love the arrangement samples she made for me. I'm completely worry-free about how my flowers will turn out because Carol works very hard to satisfy her customers and wants them to be happy. She also respects your budget, no matter what it is. She will not disregard your business if it is not over a certain amount, unlike some of the other florists I've met with. Thank you Carol--I definitely plan on coming back for other events
Services used: Flowers

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Julie Acosta Hair & MakeUp Artist
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Lani Elizabeth Fine Design in Flowers
 
( 1.2 / 5.0 )
I will admit that Lani Elizabeth's flowers are nice and full. But there is more to it than just that. I've met with several other florists and I didn't find Lani Elizabeth particularly friendly or warm. They're all about business. They have a nice studio in Los Gatos with some cool flat screen to project the flower pictures so we could collectively discuss them.

The quote came--a bit on the pricey side, but to be expected as their arrangements are full. We had several phone calls as I had questions about the quote, so we were in discussions about my flowers. Then the craziness began when Elizabeth and I started "phone-tagging" after all those discussions. I finally reached her about 1-2 wks later to finalize my quote when she told me she had booked another bride on my wedding day and couldn't work with me anymore!! Seriously--after all those conversations. Other vendors I've worked with had the courtesy to tell me that another bride was interested in that date so I would be aware. Not this vendor. While I had been considering them as a vendor, out of the blue, after many conversations and then many "missed" phone calls and unreturned phone calls, they tell me they have already booked another bride! Like I said before, they're all about business and probably booked that bride because the job was bigger. I know the economy is tough out there, but have the courtesy to directly tell a bride you're working with that there is another bride that may be interested in the same day and return my calls! All you brides out there--beware of getting trumped by a bigger floral job if you're talking to LE.

On a different note aside from customer service, I felt that LE doesn't have expertise on flowers. They only know what looks good. From the multiple other florists I talked to, they all told me this one flower bruised easily and that they would never use it. LE didn't tell me anything about that and were going to use it. I don't know much about flowers, but when 4 out of 5 florists won't use it, and LE will--it tells me something about their flower knowledge.
Services used: Flowers