clhowe

WEDDING DATE:

Aug 28, 2010

clhowe
Nophoto-130
Edgewater Pavilion
 
( 0.4 / 5.0 )
I initially worked with a coordinator when booking Edgewater Pavilion for my wedding and months in advance we finalized the details for my wedding. Unfortunately, the coordinator who worked with me was suddenly fired 3 weeks before my wedding day and although I met with the owner/manager to go over the plans that had already been arranged with the previous coordinator...none of it was followed up on or completed as promised for my wedding day. The entire number of tables for our guests was changed the day before my wedding (from 20 tables to only 14) which caused stress and incurred unnecessary expense for centerpieces. I was told numerous times that the venue could hold 200 people (and this is also stated on wedding websites that feature this venue - some even say capacity is 300!!), but after the number of tables was cut I was told I was mistaken and the venue could only fit 175 people "uncomfortably". For my wedding of 150 I would say this venue was still too small to fit everyone comfortably. In addition, my wedding was 3 months ago and I have never received a final bill or the return of my deposit. I've contacted the owner and she has not responded with any receipts outlining our payments/refund and has been rude to myself, my husband, bridesmaids, my dad and my mom on multiple occasions. Although the venue is beautiful, please save yourself the stress and frustration. My suggestion is to plan your wedding somewhere with better service and organization where the owner actually enjoys their job and working with the public.
Services used: Wedding Venue

130x130_sq_1286731562780-ewplowerleft1
Edgewater Pavillion
 
( 1.4 / 5.0 )
***BEWARE*** I worked with an employee for Edgewater Pavilion starting months in advance to finalize details for my wedding. Unfortunately, the representative who worked with me was suddenly fired 3 weeks before my wedding day and although I met with the owner/manager to go over the plans that had already been arranged with the previous employee...none of it was followed up on or completed as promised for my wedding day. I was told the incorrect pricing for additional table settings, add-ons, etc. The entire number of tables and seating arrangements was changed the day before my wedding (from 20 tables to only 14 tables). I was told numerous times that the venue could hold 200 people (and this is also stated on wedding websites that feature this venue), but after the table number was cut I was told I was mistaken and the venue could only fit 175 people "uncomfortably". For my wedding of 150 I would say this venue was still too small to fit everyone comfortably. In addition, my wedding was 3 months ago and I have never received a final bill or the return of my deposit. I've contacted the owner and she has not responded with any receipts outlining our payments/refund and has been rude to myself, my husband, bridesmaids, my dad and my mom on multiple occasions. Save yourself the stress and frustration....please plan your wedding somewhere with better service and qualified staff who actually enjoy their job and working with the public.
Services used: Wedding Venue