Oct 18, 2008

Cruz's Bridal
( 5.0 / 5.0 )
I cannot recommend Cruz's Bridal enough. Upon inital search for a bridal shop, I thought they had gone out of business. But, I learned that they had moved and immediately booked an appointment. From day one, Adriana and Holly have been nothing but the best. Everyone who I've met at the salon has been great and customer service IS their number one priority. My sister in law has gone there several times for assistance even though her dress was purchased elsewhere. My dress came in perfectly and the only alterations needed is with the bustle. All the bridesmaids dresses are in, and my mother's dress should be here in September. I love love love Cruz's bridal and their staff!
Services used: Dress & Attire

Chantilly Bridal and Mr Tux
( 1.0 / 5.0 )
Where to begin. As a bride, I would not recommend this bridal shop for anyone in the vicinity of santa clarita. A friend of mine purchased her dress, which came in the wrong. No effort was made to rectify the situation. After investigation efforts, it was discovered a rush cut of the dress could be done in time for the dress to arrive before the wedding. Second disaster was in regards to a set appointment for 3 weeks for a fitting with the bustle completed. Unfortunatley when we arrived, we were informed the bustles were still being sewn on. After waiting 45 minutes, emotions were high and yelling ensued between the bride and the male employee (who I think was running the adjacent tux shop). Finally the dress was almost done so we told them it was now or never. We got the dress put on, but the initial quote of the number of bustles went from 3 to 8 and no call was made to the bride notifying of the change. I would not recommend this vendor as unnecessary stress was taken on for the bride and her entire family over the unnecessary drama over this dress.
Services used: Dress & Attire