lexuslove06

WEDDING DATE:

Sep 24, 2011

lexuslove06
130x130_sq_1376534991143-ww130814-133
tomK photography
 
( 1.8 / 5.0 )
BAD EXPEIRENCE!!
Dont book with Tom K photography….(hard to work with, and they will charge you for photo corrections. 1st set of engagement photos were horrible. I was so overwhelmed with the wedding planning and work that I didn’t get a chance to do my bridal session, so I asked Tom if I could do it after the wedding & he said sure. I never scheduled my bridal session after the wedding because my husband and I were unhappy with the way some of our wedding pictures came out. Tom didn’t even get some of the most important shots. For example, he didn’t get a picture of my unity candle, no picture of our rings and hands together, no photo of me and my maid of honor, no picture of groom and best man, and the photos lacked the creativity that I wanted.

Come reception time I found out he forgot the photo booth that I requested. When I asked about it Tom raised his voice at me saying “well its not here” & then he said he would give us some kind of reimbursement and what he meant by that was he would upgrade our wedding album to the big heavy one. My husband and I didn’t want that big and heavy book. We had already picked out the one we wanted. Its 9 months later & we still don’t have a resolution.

They finally presented us with an online copy of our book so we could approve it and when we suggested changes they wanted to charge us. That’s insane. DO YOURSELF A FAVOR AND DO NOT BOOK TOM K PHOTOGRAPHY FOR WEDDING DAY PHOTOS.
Services used: Photography
tomK photography
We pride ourselves not only on providing quality customer service but in building a great relationship with our couples as we share one of the most special days of their lives with them. It saddens us when we learn they feel they did not receive the experience that is the standard for our studio. This is review is the first we are learning that Christy and her husband are not happy with the images we gave them from their wedding day. We could refute each of the accusations above, and tell our side of this story, but we are choosing not to do so in this forum. We hope to find a professional resolution that will satisfy Christy and her husband.