Ronsgirl

WEDDING DATE:

Jul 03, 2007

Ronsgirl
Nophoto-130
Makeup by Hedda
 
( 5.0 / 5.0 )
Hedda was an amazing makeup artist. She was prepared and knowledgeable at the makeup trial. She individualized her services to my needs. I had asked for a specific vintage look and she researched the idea to provide what I wanted. The best part of my experience with Hedda was having her come to my wedding, where she was always making sure my makeup was fresh for my pictures. I would highly recommend Hedda to any bride!
Services used: Unique Services

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Pastries by Nancy
 
( 1.0 / 5.0 )
I fell in love with Pastries by Nancy cake when I went to have my tasting. We ordered a two layer white with Bavarian cream and the chocolate with Bavarian cream cake. We had a specific pictures, one found on THEIR website, and brought it too them stating it was the exact cake we wanted, with the colors gold, with a white pattern and black trim. 2 DAYS before the wedding, the owner called and stated he would not be able to make my cake the way I wanted because the black would bleed. I compromised with him and changed to a dark silver. I did specify that I still wanted the majority of my cake gold, which he agreed to do. What kind of vendor calls 2 days before a wedding to change things? The day of my wedding I was heartbroken. He did not provide me with what I asked for in terms of design. They did not give me the gold cake I requested. After, when I talked with the owner regarding why they chose not to go with what I had requested, his initial response ways, "what do you want me to do about it now". After explaining that he did not provide me with what we requested, he stated he would call me back after talking to his employees. I had to call later to finish dealing with the situation because he did not return my call. In return, he finally reimbursed me half of my design fee...a whopping $15.00. Although the cake was delicious, I would not recommend this bakery due to the lack of customer service I received. The owner was quite rude and the employees were vague and not very helpful.
Services used: Wedding Cake