May 28, 2011

( 1.4 / 5.0 )
" First I'll say that I tried to rectify this situation directly with A L'Amour management... but they have refused to do anything. My alterations were not completed correctly - and the absolute WORST thing you'd want to happen on your wedding day happened to me! When we put the dress on before the wedding, the hook, which the seamstre...ss at A L'Amour promised was moved to the correct location and secured correctly, flew off the dress and left the back of the dress open. Although I went through the preliminary check-in as well as three fittings, A L'Amour still couldn't get it right, and I was left with a dress that looked terrible in the back.

To make things worse - the seamstress I dealt with was completely unprofessional. At one of my fittings, she kept saying the "F" word over and over again, and told my mom and I how angry she was at other customers. At that same fitting, she cut her finger open, was sucking it during the fitting, and still got blood on the dress. When my mom pointed it out, she went and grabbed a rag with cold water and rubbed it out. This is something I'd expect at a cheap dress salon, but not at A L'Amour. My advice? There's tons of other salons in the Chicagoland area who would gladly accept your money and back it up with customer service to follow. Shop elsewhere!
Services used: Dress & Attire