May 01, 2010
michael j photo/video
RUN AWAY! Michael was recommended by a friend-with a warning: very good work yet horrible customer service, specifically with finishing the product, despite already being paid in full! Our friend and I had the same situation: after threatening to give poor reviews, Michael agreed to finish the product, only after hearing a story on his ex-girlfriend and "tough" times. Our friend had to physically go to his office to get the video(s). We heard the same stories. He apologized for ONLY GIVING US HALF the wedding ceremony, but he and an employee have given us the run around since our May 1st 2010 wedding date. Please stay away!!!!!!
Services used: Photography, Videography
michael j photo/videoI have been doing events in South Fla. since the early 90's and have an A+ rating with the BBB and have not ever even been threatened with small claims court. Am i perfect? of course not. Who is? But it's unfortunate to have been a part of literally over a thousand events for the past 2 decades, and to have built such a great reputation in so many communities only to have someone that doesn't provide a name or any real details so that I may respond properly. I will always put in to writing exactly what my customers will receive and when. And I am very well known for my honesty and down to earth approach with everyone. I take ever event and every customer's experience personally, and always have, and always will go above and beyond for my many, many happy customers.