Sep 02, 2012
We chose Henry Photography based on their unique and creative approach to weddings. They captured so many candid shots of family and friends! They work great together & I appreciate everything they have done for us! However, we had a few issues with our pictures once we received them. They did not capture a lot of details that we put into the wedding/reception- as well as Ashley did not listen to what pictures I said I definitely wanted. She shoots for her portfolio & not for the bride/groom. I was really hoping for a better experience, & out of all my vendors, she was the least friendly and the most difficult to work with (After the wedding, she was super sweet before) When we received our pictures & asked for a few extra that she did not include, she was immediately defensive, abrasive, & short with us. Not professional at all & it took us 2 months of of politely asking for the pictures before she sent them. I felt like I was trying to maintain a positive relationship with her despite our frustration with the pictures & she was completely short & unfriendly during the whole process. I understand that photographers cannot capture every detail, however I have few pictures of the reception hall or tables, & none of the signature drink cards I made. We had a guitar getting signed as our guest book, I have no pictures of that. My husbands ring was custom made to match mine, & in the picture it was backwards. Although, Coty did an awesome job taking pictures of the groomsmen. She is completely sweet if you love her photos (which we did love some of them, and I made sure to praise her for that) I am extremely sad by the outcome of this vendor. She is truly talented & I do really love some of our pictures. I am glad so many brides have had great experiences with them. Even though this is her job, it was our wedding- and they did not make photography experience enjoyable for us :( I wish them the best in business and hope no other bride gets treated this way.
Services used: Photography