Jun 04, 2011
Jessica's Country Flowers
Initially, I was so excited and happy with Jessica. At our initial consultation, she was so accommodating, generous, kind, and helpful. However, as our relationship progressed and it got closer and closer to my wedding, this attitude changed. It became IMPOSSIBLE to get an appointment with her. For our final meeting before the wedding, I gave her no less than 10 dates/times that I was available during the 3 weeks prior to my wedding and she absolutely refused to make any time for us in the evenings. Because my husband works during the day, he was unable to participate in the creation of our floral arrangements. In addition, she was really inflexible as to the dates/times she was available. During this time I had law school finals and she was definitely not understanding. I would have to ask her to do something multiple times over many months before they would actually get done. Then, a little more than 30 days before my wedding she INCREASED the price of our contract by $400. That is A LOT of money for people who are operating on a budget (which is most people). This increase was because of the increase in market price due to weather around the country. As a result, I asked for an estimation of what everything would cost so that we could cut some things out to keep the price closer to the contracted price (ie: if we order less flowers, the cost of the flowers is necessarily less). Not only did she refuse to allow me to reduce the amount of flowers I was going to order, but she REFUSED to give me a break down of what everything cost. This leads me to believe that we were ripped off. When it comes to working within someone's budget, she is not accommodating or understanding. She has said to me once that someone came to her with a budget that she absolutely could not work with and that that couple needed something "in between Stop & Shop and Me." So, be aware that she will not work within any budget. First of all, the day of the wedding, SHE WAS NOT THERE. She sent her husband. Her husband is just as argumentative and inflexible as she is. On the day of our wedding, my husband had to argue with him that we contracted for candles on our mantle pieces and on each table. He actually had to point to where it said it in the contract before he would get us candles. Definetely not something one wants to do right before you are about to walk down the aisle. The flowers that were actually at my wedding were beautiful. However, many of the things that were in the contract and that we PAID for were NOT THERE. These were among those things that were missing: my toss bouquet (I had to use one of my bridesmaid's bouquets), a flower on each place setting, arrangements on the cocktail tables, and submerged flowers on the mantlepieces. We PAID FOR all of these things and they were not provided to us. Additionally, at our last meeting prior to the wedding (approximately 2 weeks prior), she asked me where she should leave all of the flowers. I instructed her to leave them in the bridal suite before she left because we were going to be getting ready there. That conversation was just a waste of breath because she wasn't there and she obviously had not conveyed that to her husband so no one brought our corsages and boutonnieres to our family members for the ceremony. My photographer had to go and look for them before our formal pictures. Her husband had just left them somewhere in the mansion and had not even told anyone where they were. When we brought all of this to her attention, she said she would "discuss it" with her husband and call us back. Our wedding was on June 4 and to this day we have not received a phone call back from either of them. All in all, Jessica requires a lot of babysitting. Her customer and inter-personal skills are extremely lacking and it adds to an already stressful experience. Unless you have someone (such as a wedding planner) to deal with her for you, it isn't worth it to book with her.
Services used: Flowers
Jessica's Country FlowersBrittany applied to be one of our deserving couple weddings. But, after realizing that she was really not a deserving candidate, we offered to design her wedding at COST because her groom had served in Iraq several times. (she had a purchased a $7,500 gown)
We provided more than what she had requested. Unfortunately, Brittany was a very poor planner and did not hire a wedding planner to assist. She was given our floral services at COST. We were NOT hired as her planner. This review was found to be false and was removed twice.