Feb 19, 2012

( 1.0 / 5.0 )
This was the worst experience I've ever had at a bridal salon. For my first fitting, my dress zipped up and buttoned but it was just a little snug. They were going to take it out 1/4 of an inch. I went back 2 weeks later to try it on and we couldn't even zip it up let alone button the top. Now they tell me they have to add fabric on the side. So not only did I pay $55 for alterations but now I had to pay an extra $40. I go back 3 days before the wedding and the dress is too big on me. Unreal. I can't win. I had to keep it like that because the wedding was in 3 days. So I used safety pins and double-sided tape. Now for the good part. The third and final time I went to try on my dress I go there, and I'm waiting behind a group of 5 or 6 girls, assuming a bridal party, and a few other customers that were looking around. I'm not sure of her name, but one of the employees with glasses and a blonde bob turns to one of the girls and goes, "Dawn, I just have to tell you, you are the first Dawn that we have ever like that has come here. We can't stand Dawn's. Any Dawn we have ever met is rude and annoying and we just don't like any of them." Then the owner proceeds to stick her head out of the back room and agree with her! So this girl is going on and on and on for a good 5 or 6 minutes about how much they hate Dawn's. So I'm in my boyfriends sister wedding in 3 days, and she is getting her dress from this place also, and her mother, the mother of the bride, my future mother in law, her name is Dawn. So I'm assuming they don't like her because they hate all Dawn's. So I say something about the situation that has gone on, and they assure me they weren't talking about her, they were talking about a bride that is being crazy. Turns out, I know the bride they were talking about. And wouldn't you know, HER dress and 2 bridesmaids dresses got screwed up on the alterations. I was extremely turned off by the unprofessionalism of the employee AND the owner. That is so bad for business and it's a very small world, you never know who's around. I 100% DO NOT recommend this place. There are plenty of other places around who I'm sure wont talk about you to their other customers.
Services used: Dress & Attire