Sep 26, 2008
Another disappointed bride here. We had our engagement shoot with Jonilyn, and our photos turned out great, but like many other brides, I experienced a total lack of communication on the part of Jonilyn right from the get go. I was (needless to say) very worried about our wedding. I'm not sure that I ever heard back from her before our wedding day to confirm, although she did show up. It took us 3 months to get our digital wedding photos from Jonilyn, and closer to 8 months for the wedding album. I would email and call her often, with no response. When she did finally get back to me, she apologized saying that she'd hired an assistant to help her handle her growing business. Although her assistant did speed up the response time, it left an overall bad taste in my mouth. She needs to step up her professionalism and at least write back to her brides letting them know what's going on. She is a very gifted photographer, but unfortunately her complete lack of professionalism is unacceptable. She should be ashamed...especially since she was a bride not too long ago herself, and knows firsthand the stress of planning a wedding.
Services used: Photography