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carussell

WEDDING DATE:

Nov 03, 2011

carussell
Nophoto 130
Bridal Place & Alterations
 
( 1.8 / 5.0 )
The initial experience at Bridal Place was fairly pleasant; the staff was helpful without being in any way pushy. The dress I ordered was also a very reasonable price and happened to be exactly what I was looking for.

HOWEVER - my dress is currently about 4 weeks late being delivered. I called twice and got a new delivery date each time; at the moment I am told it has been shipped (I made sure they called to verify) and that it should be here either Thursday or Friday - three weeks before my wedding day, leaving little time for any alterations that may be necessary.

I was offered discounted alterations for my trouble, but seeing the many negative reviews that are online regarding their alterations services this is hardly an option. I intend to seek a partial refund to help cover the cost of a rush alteration at a more reputable location. We'll see how that goes.
Services used: Dress & Attire