anne81

WEDDING DATE:

Oct 01, 2012

anne81
Nophoto-130
Clara Milas Bridal Shop
 
( 1.0 / 5.0 )
I highly (highly!) doubt that any of the positive reviews below are real. This store is terrible and the worst customer experience I had in my entire life (of 30 years). DO NOT BE FOOLED BY THE NAME and claiming they have 87 years of experience! The store has long since changed owners and their advertisement is a blatant and nasty lie! The only one thing that was HORRIBLE about my wedding experience was my experience with this store. Please, see for yourself and check with the Better Business Bureau. They are an impartial rating source and rated them with an F. I ordered my Maggie Sottero gown there, being very clear and vocal about the date about five months later. The clerk assured me that the dress order would be rushed for a delivery date of 2-3 months from that point at most. Almost SIX months later the store claimed to still not have the dress. Whenever I called Clara Mila's, I was treated extremely rudely and disrespectfully. The store personnel and the owner tried their hardest to insult me, even accused me of lying about my wedding date. And that although my consultant at the store, Louise, who was great even confirmed that I was telling the truth about the date. Thanks to Clara Mila's I ended up having no gown 3 weeks before my wedding. The designer of my dress Maggie Sottero, who usually does not deal with private customers, made an exception for me due to the terrible situation the store had gotten me into. They were GREAT. I ended up getting my dream gown LAST MINUTE at NO EXTRA CHARGE in less than 4 days with the help of Victoria's Bridal Shop and the designer Maggie Sottero themselves. Had I relied on Clara Milas I would not have had a dress at all. That the DESIGNER PERSONALLY got involved should be proof enough that something is terribly wrong with this store.
Services used: Dress & Attire