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Mar 23, 2012

130x130 sq 1344549834390 logo
Hilltop Bridal
( 1.4 / 5.0 )
I notice, thankfully, that this store has been closed by the landlord. We had nothing but problems!
I am in the industry, so the excuses they repeatedly made were false, and I know that. One excuse was - my dress was late arriving because the designer received the fabric and it was damaged....I called the designer directly, they informed me that they do not have that problem, they order bolts of fabric...100's of meters, not just for one dress.
When I was shopping, the ladies were sweet and polite, once they got my cash, no phone calls were returned, and they were down right rude.
I picked up my dress, and thankfully looked at it before walking out the door, It had something spilled on it. They were pretty stubborn about it. One lady told me they let someone else try it on!!!!!! KIDDING?? I was furious.
My girlfriend also purchased her dress there. It was an off the rack dress. Looked really great on, hers was damaged when she picked it up. They would not refund her money because it was off the rack...they said it must have been like that when she tried it on. Believe me, we would have noticed a very large pull in the fabric!
The service is unbelievably bad. They have just moved down the street and cannot get their new shop open for some reason. That could be a good thing!!!
I would never recommend this shop. They don't care about the sale after they have your money....there are lots of shops out there ladies...keep shopping!
Services used: Dress & Attire