NYCBride12

WEDDING DATE:

Nov 10, 2012

NYCBride12
Nophoto-130
Atlas Floral Decorators
 
( 1.4 / 5.0 )
My husband and I got married at the Westmount Country Club last fall, and everything having to do with our big night was amazing... except for our interactions with Atlas Flowers. If you get married at the WCC, you have to work with one of their two selected florist vendors. While Atlas flowers had quoted us a slightly higher cost than the other vendor, my husband and I decided to use their services, as they are actually located in the country club, and we figured it would make our lives a lot easier for our on-sight visits and meetings. Well we were very wrong. I have never felt more ignored and disregarded by someone whom I was paying very good money too. Matt rushed us out of every meeting that we had. He is absolutely impossible to reach. He doesn't return phone calls or emails, and if and when he finally does, he ALWAYS sounds annoyed, as though you are bothering him. I reached out to Matt no more than a couple of times and he made me feel as though I was stalking him. My bouquet was NOTHING like what I had asked for. I actually gasped when I saw it for the first time. The table arrangements and decorations were very beautiful, but only because Matt reused decor from the night before. I think he expected us to be grateful that he was reusing decor that would have gone to waste anyway, but for what we were paying, this was the least he could have done. I have a number of other things to say about my experience with Atlas, but I assume I made my point already. If you have specific questions please feel free to message me.
Services used: Flowers