DetroitNewlywed

WEDDING DATE:

Aug 02, 2008

DetroitNewlywed
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Hyatt Place Detroit-Utica
 
( 2.0 / 5.0 )
Ugh. This is the ONLY thing that went wrong our entire wedding day. And it didn't happen until 12:45am. Not too bad, but at that point DH and I just wanted to get to bed. Here were the issues: 1. I called the morning of to see if we could check in early, they said no, so I said we needed a late check in - likely wouldn't get there until 12:30am. Was told that would not be a problem, also confirmed our reservation "king room non smoking". (I should preface by saying that I knew they were booked, the best man waited until the last minute and had to find a hotel room elsewhere). DH and I arrive at 12:40 am. He goes in to check-in (I wait in the car) - he comes out with this info: they only have 1 room left it has 2 double beds, and there are 2 more couples behind him in line, one of which is a bride and groom . Umm, I dont want a double bed, (which I find hilarious b/c my aunt and uncle wanted 2 doubles and got stuck with a king and the kids sharing the pull out couch) and what about these other people who don't have a room at all?? Their excuse was that their website sometimes lets them overbook. They offered and we took a comp over at the Holiday Inn Express across the road - we got the only king room there. I called the next week to verify that the room was comped completely, and that they weren't just picking up the difference from our original reservation (we didn't pay a dime, good!). Did we NEED a king bed? Probably not. But its the principle of the whole thing. I gave them how much business in the room block and they f-up our room?!? I just feel bad for anyone else trying to check in after us. 2. I dropped off OOT bags (in a well-labeled box with a list of guests that they provided me along with their check-in dates), and found out not all my guests got one. Yet, they couldn't find the leftovers when I went back to ask for them. So who got all my goodies, if it wasn't my guests??? 3. They had some staffing issues in their sales department. Someone went on maternity leave, then the guy that took over was in the hospital for a while. I left lots of messages in the weeks leading up to my wedding (to see how many and who made reservations - my family is lazy and slow), and rarely did I ever get a call back. I sent emails that would be answered days later. Communication was frustrating. I did talk to a manager about all of this after we got back from the HM. He sent us a certificate for a free night stay, with his apologies (this is when I found out about the staff-juggling). That was nice, but we don't need it (my parents live 4 miles from there) - I guess we have a "getaway" to use. So overall, they did sort-of correct the room situation, but it was disappointing and shouldn't have happened (and I never got my other bags back). It is a really nice hotel inside though, brand new, very modern.
Services used: Unique Services

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Men's Warehouse
 
( 4.0 / 5.0 )
One Groomsmen had to go and get his shirt size switched. But no other issues, and they took care of it immediately. When we picked out the tuxes and they heard my dress was ivory, they tried really hard to convince me I wanted the guys in ivory shirts. I stood my ground though. No real issues though.
Services used: Unique Services

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Sposa Seating
 
( 5.0 / 5.0 )
Not much to say. Best price I found (1.75/cover with sash when I signed). She even let me lower my count below the minimum I had on my contract for no penalty/fee. The room looked great - at first I thought chair covers were an unnecessary expense, but they make a TON of difference, and are totally worth the value.
Services used: Rentals & Photobooths

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Chair Covers by Hana
 
( 3.0 / 5.0 )
Hana is a great seamstress, albeit a tad scatter-brained. I have no complaints on my wedding dress, she took in the bust of my heavily beaded bodice, hemmed multiple layers, and added cups. Her prices were very reasonable compared to the bridal salon. My BMs.... I felt really bad for recommending her to them :( I felt she overcharged them, and we decided she kind of botched one of the alterations in the bust and my mom ripped out what she did and re-did it. My sister went to see her, and due to her constant phone calls, her appointment took 45 min - for pinning a hem! One BM called to see if she could pick up her dress, then when she went, Hana didn't know what dress she was talking about and thought she meant a different blue one (even though BM gave her name) - the BM dress wasn't done, and she drove 40 min to get it! Hopefully my BM's experiences were not normal, because I was very satisfied with my dress and service.
Services used: Rentals & Photobooths

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Fieldstone Winery
 
( 5.0 / 5.0 )
We started here for my bachelorette party - awesome! Very accommodating. You can bring in your own food for snacks, and we had a couple tables to ourselves and a counter for our food. We did a wine tasting, then we made our own wine (you pick it up a few months later, get 28-30 bottles per batch). We had 10 girls plus me there, and for $30 pp, they got wine tasting, we tipped the pourer, and will get 2-3 bottles when we go back. Afterwards, we went to one of my BM's houses and to the bars, but this was a great laid-back way to start the evening.
Services used: Favors & Gifts

130x130_sq_1384013272629-vhc261sideskir
 
( 5.0 / 5.0 )
I made an appointment, worked with Ellen, and bought off the rack for 50% off. I went elsewhere for alterations. I had no issues - they stored the dress for me, and had it professionally cleaned and steamed before I picked it up (since it had been a sample). My only gripe is that they seemed a little annoyed at my Bridesmaids for trying on so may dresses, and they made them share a dressing room because they had another appointment coming in (I told them when I scheduled my appt that we were looking for me and my bridesmaids). Nothing major, they didn't mind sharing.
Services used: Dress & Attire

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Netbride.com
 
( 5.0 / 5.0 )
No problems. My girls tried on dresses, picked out what they wanted. I called Netbride, and they paid $101 (inc. shipping) for what stores were charging $160-190 for. The dresses came in ~2-3 weeks ahead of when they said, and the order was perfect. I did everything by email / their online order form. Highly recommend looking into this.
Services used: Dress & Attire

130x130_sq_1296147631041-newnightanddaylogo
 
( 5.0 / 5.0 )
Nothing but good things to say. They did our ceremony and reception. Maybe my only complaint was that they provided a stand mic instead of lapel mics for the ceremony (which ended up in all our pics), but they said that was b/c of the wind - the lapel mics picked up more wind. I never thought of a reason to have 2 DJs, but Val and Jason usually work as a team, and it worked out well, especially since they had a second set of equipment set up outside. Jason cleaned that up while Val DJed the cocktail hour. Val also ran the timeline for the night with the banquet hall, helped me bustle my dress, checked to make sure I was happy just the right amount of times, etc. Val was the MC and she did a fabulous job. Jason kept the dance floor full and handled requests great. Josh and I decided we wanted the Michigan fight song as our recessional for the ceremony (judge as you will), but only 1 instrumental verse, then fade to a different song for while everyone else processed out and the seats cleared. Jason called me a few days prior and played 2 versions he downloaded over the phone to find out exactly what I wanted. Yeah, they really cared and made the night fun ad enjoyable. Anyways - highly recommended.
Services used: DJ

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Courtyard Flowers
 
( 4.0 / 5.0 )
I really liked working with Katie, and I was thrilled that her quote was much lower ($100's less) than some other florists. I also loved her creativity. She brought me a lot of options and ideas - other places threw books at me and told me to pick one I liked. I wanted to keep my flower budget pretty low - bouquets, bouts, corsages, and half the centerpieces. I really wanted hydrangea, and I loved what she gave me. I loved the bouquets, the centerpieces, and the entry table arrangement. I had some gripes about some of the bouts - we went with orchids - and they were soooo big! I think they just opened too much, and they didn't look awful, just a little big for my taste. Also, the moms corsages were a little weird - the way they were assembled showed a lot of the stems and the wrist band. Nothing major. Did I mention I LOVED my bouquet????
Services used: Flowers

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Toni Maria's Consulting
 
( 4.0 / 5.0 )
I live out of town from my wedding, so I don't have a regular stylist in the metro area. I wanted someone on-site, and Toni's prices couldn't be beat (I think she was just starting her on-site stuff when I booked her). Toni does hair, and her cousin Karlye Ghrist did my make-up. My BMs got their hair done, and I also paid for my sister (MOH) to get her make-up done. BMs hair was great! Make-up was great! I liked my hair, but it looked a tad funny on the side to me - it was a little different than the trial. I didn't notice until later, so its my fault for not getting it fixed. Everyone's hair and make-up stayed all night. And we were outside in August (80 degrees) for a few hours taking pics before the ceremony. A few touch ups on the lipstick and some minor blotting and we were fine!
Services used: Unique Services

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Mosher's Jewelers
 
( 4.0 / 5.0 )
Not exactly Metro Detroit - but I have to recommend them. Lovely old shop, great service. DH picked out my set from there all on his own. We got DH a tungsten carbide ring, and they had it laser engraved. The engraving looks great! (Don't let anyone tell you TC rings can't be engraved).
Services used: Unique Services

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Greystone Golf and Banquet Center
 
( 5.0 / 5.0 )
I really don't have any complaints. Not one. We were looking for a place to have both our ceremony and reception - the ceremony site is a beautiful arbor overlooking a pond, and their banquet hall was the perfect size for us (plus it allowed us to be the only wedding there). I adore Maggie, the wedding coordinator at Greystone. She was a doll, and did way more than a coordinator should. I didn't hire a DOC because I had Maggie. She set EVERYTHING up for me. Yes, everything - DIY centerpieces, placecards, candy buffet. (She did laugh at me when I handed her a packet with mock-up pictures of how I wanted everything set-up when I dropped off my some-teen boxes of decor and candy 2 days prior.... but she executed everything to a tee.) She also coordinated the rehearsal, helped guide guests before and after the ceremony, worked with the DJ to execute the timeline for the night, called ALL my vendors for me the week prior.... Seriously. I have some sort of crush on the woman. Oh, and Maggie had been pushing Greystone to get chargers to dress up the tables - she succeeded a month before my wedding, and included them at no extra cost. Love her! Jerry, the banquet manager, isn't so bad himself - he actually ran the wedding after 8pm, everything was perfect, he helped load up cars, etc, etc. We were a little bummed that they didn't offer a tasting, so Jerry invited us to their Easter brunch, on the house. When I called ~6 weeks prior asking if I could have a signature drink, I had to explain the concept to Jerry, he had never heard of it before. I already had a premium bar package, but it didn't include any blue liquor to make a blue drink to match my decor - Jerry told me to pick a drink or two, and he would make sure the bar was stocked with everything needed - no extra cost. We went with their Saturday package with a duet plated meal (raspberry chicken and filet mignon) and the guests raved about the food. I liked that we had a dollar minimum and not a people minimum - especially since our decline rate was high in the end. The service was great, I have heard nothing but raves from our guests - and am still hearing great things months later :)
Services used: Wedding Venue

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Hope Chapel
 
( 5.0 / 5.0 )
We reserved the gated part of Heritage Gardens in Shelby Twp. for pictures. It was $25 for an hour (we used a friend who lived in Utica - its more if you aren't a Utica or Shelby resident). It was pretty, cool for an August day (shaded), and semi-private. There are lots of other areas there that are free, but if you reserved the gated part, its all yours. I called the week prior to verify they still had our reservation - they did, and we had no problems.
Services used: Unique Services