Aug 08, 2009

House of Brides & Tuxedo
( 1.0 / 5.0 )
I was very excited when I found the dress I wanted $200 cheaper at this store. However the place is a mess and the owners are very much disorganized. I placed the order in 4 1/2 months ago and I called several times to find out the status. Each time I called the owner was rude and said she was to busy to call back later. I finally called her a month latter and she said she had the dress for sometime and didnt even bother to call me to let me know it came in. I went to pick up my dress and she didnt help me with the fitting and on top of that she ordered the wrong size. The dress was too big and wanted to charge me $120 for alterations when she made the error. When I told that I should not be responsible for here error she made it clear she didnt want my business. I took the dress because I had no chose because my wedding was less then a month way. I would not recommend this bridal shop to any new brides. The prices are good but its not worth the stress!
Services used: Dress & Attire