brwneyezmlb

WEDDING DATE:

Oct 05, 2008

brwneyezmlb
Nophoto-130
Photography by DairDre
 
( 5.0 / 5.0 )
Working with DD was a really amazing experience. Her prices are more than reasonable. We recieved a pre-wedding photo session, up to 8 hours on the day of our wedding, free website and copyrights to all of our pictures. The website was great because we have family out of town and they were able to enjoy our pictures, and enjoy our day from far away. DD was absolutely fabulous through the whole experience. She was able to answer all of our questions. She was always on time for our appointments. On the day of the wedding I had no concerns about any pictues being missed or that the pictures weren't not being taken care of. DD did a great job of blending into the day and got a wonderful blend of candid shots and staged shots. I highly recommend her and will use again.
Services used: Unique Services

130x130_sq_1357937904001-1357937562909jenandjody1627jen2846web
 
( 4.0 / 5.0 )
The chef's are fantastic and make some really incredible food. However, the sales staff were less than easy to work with. Initially it went very well until we were about 2 months out from the wedding. We were to finalize the menu at this time per the schedule of Herban Feast. I emailed our sales staff 3 times and left 2 voicemails over 2 1/2 weeks trying to schedule the appointment with absolutely no response. It was not until I emailed the owner was I contacted immediately by our sales staff and her comment was "Sorry you felt neglected." If were had not already paid a sizeable depostit I would have considered finding a new caterer. Then on the day of our wedding they were 30-45 minutes late to set, which delayed the rest of the decorations and set-up. On the final bill they added charges that were not discussed before hand and charged for more hours than the contract we agreed to. Per the contract we were to pay 5 days after our event, we recieved the final invoice the next day, however given the several problems with the invoice we attempted to contact them to discuss the issues. We were not contacted before leaving for our honeymoon and had to deal with the issues from Hawaii. They did finally adjust some of the invoice, but could not understand our displeasure with the process.
Services used: Catering, Wedding Venue