May 22, 2010
i sent julie the info on friday and she created a monogram and sent it to us on monday.
Services used: Invitations
Mary Me Bridal
I found Marry Me Bridal on PW and decided to go try on some dresses with my sister. I called a few days ahead and made an appointment. Once we got there, we were greeted by the receptionist and then by Stephanie, who was the consultant for my appointment. Overall, I didn't like the service there at all for many reasons. But the main two reasons were (1) Stephanie would not let my sister take pictures of me in any of the gowns saying it was store policy and (2) she did not tell us the correct names to the dresses I was interested in. With regards to taking pictures, we understand if it is store policy. BUT it seems like it wasn't a policy that applied to ALL customers. There was another bride trying on dresses as well and someone from her party was taking pictures of her in various dresses she was trying on. When I asked if my sister can take a picture of me in a dress I liked for my mom to see, she said "no. sorry, it is the store's policy." And further explained that the other girl was allowed to take pictures because she had already purchased her dress. This was obviously not true since she was trying on several dresses and we can hear them discussing their likes and dislikes of each dress. What was worst was another mom who was there with another bride turned and said to my sister "I don't know why she won't let you guys take pictures because those girls are taking pictures." Obviously, my sister and I knew she was lying to us and didn't appreciate that. With regards to the dress names, there was a Maggie dress I was interested in and she purposely gave me the wrong name to the dress. I would have rather her tell me that they do not provide this information rather than give me the incorrect dress name. Oh. And when we were done with the appointment, she was going over some information with me and going to give me her business card, when the phone rang. She didn't even excuse herself or anything. She stopped mid sentence to answer the phone and stayed on the phone for a few minutes while we were waiting for her to finish up. I understand it's a competitive business, but I did not see them do one thing that earned a customer's business and would not go back there again. There was a lack of customer service. I can not imagine how it would be AFTER the dress was sold. I would agree with the other negative reviews. There are plenty of other bridal salons in OC that would give you WAY better customer service.
Services used: Dress & Attire
Leslie is A-M-A-Z-I-N-G! She is super talented. We had an idea of what we wanted our wedding invitations to look like but gave Leslie very little information to work with since we had a hard time trying to put our vision into words. Leslie is like an artistic translator. She took the little information we gave her and designed a beautiful invitation suite that exceeded our expectations. All the words in the world couldn't express how happy we felt when we saw what Leslie had designed for us. Although the entire process was through email, it felt like Leslie was sitting next to us the entire time, holding our hands through the entire process. We didn't feel alone or lost at all. We are so grateful we found Leslie. On top of her talent, she is such a sweat heart. She is one of our favorite vendors. We highly recommend Leslie from Slieberry Designs!
Services used: Invitations